Contact WandVideo

We usually reply within 2 business days.

Support

Questions about generations, credits or your account: support@wandvideo.com. Please include the email address on your account and, for generation issues, the generation ID from your dashboard.

Billing and refunds

Receipts, invoices and refund requests: support@wandvideo.com with your order ID. See our Refund Policy first.

Privacy

Data access, deletion and other privacy requests: privacy@wandvideo.com.

Abuse

Report content that violates our Acceptable Use Policy: abuse@wandvideo.com.

Business and partnerships

Model providers, integrations and press: hello@wandvideo.com.

WandVideo is an independent platform and is not affiliated with any AI model provider.